We’ve compiled a library of our most common questions for you to explore and learn from. Protect yourself by blocking your card immediately on the FNB App by following these quick and easy steps. Simply log into the app as you would normally do and on the main dashboard page scroll down to the and look for the "Card management" section that will show your your Debit Mastercard(s) that you may switch "off/on". MasterCard will flag your card as lost or stolen. Please call 1-800-500-1044 immediately and report your card as lost or stolen. If the bank is closed, please leave your name and phone number. 0:31. During the call you will be asked to provide your name, address and phone number. FNB (First National Bank)'s reply: 04 Oct 2017, 10:46. This is usually a 16-digit number, although it may be anywhere from 12 to 19 digits. FNB has announced that select customers will now be able to replace their lost or stolen bank cards at Click stores. Click on a specific card and the app will display a "Card Services" section where you may a click to "Report lost/stolen" for that Debit Mastercard. Easy payment for everyday expenses . It’s the smart way to go! If you are calling to report a lost or stolen debit card, please call 1-800-472-3272. Lost or stolen debit card? Check out our locator to find a branch or ATM near you! Debit or Community Card. Related Videos. 318 S Hill St, Griffin, GA 30224 Facebook I have recieved a text message from FNB few days ago.Today I went in to the bank to renew my card only to be told to do it on line .I've tried that,but I can't find a way to do it or apply for it.Please tell me a way to renew my cheque card … Fortunately for FNB customers, all customers can now obtain a virtual card to make life a little easier.. The representative can place a “BLOCKED” status on your debit card to prevent any future uses of that card. Lost card? If you do not report your lost or stolen card within a reasonable time, you could be liable for fraudulent charges. This feature protects you from unauthorized transactions. 1. Review the product terms and conditions. You may CALL our LOST/STOLEN CARD Center at 1-888-297-3416 to report your FNB Debit Mastercard as lost or stolen. We would like to apologize for any inconvenience caused. How can I apply for a FNB Platinum Card? If you have our FNB FirstMobile Banking App enabled on your smartphone then you can also manage your FNB Debit Mastercard on the app. To report an FNB ATM or Debit card as lost or stolen please call MasterCard Lost / Stolen Card Division at, To report an FNB Visa or MasterCard Credit Card as lost or stolen please call. If you need to have your card reissued or change your PIN please come in to one of our. 24 hour call centre 087 575 9444 (SA only) +27 11 369 2924 (Outside SA) Report damaged or stolen card 087 575 9406 (SA only) See our incident reporting process Telephone 0861 31 32 10 Download Acrobat Reader 5.0 or higher to view PDF files. There is a $5.00 fee for replacement cards. If you need to cancel your credit card you can phone 087 575 9406. Contact First Bank via email or call 319-352-1340 or 319-242-7151 to cancel your card. Report a lost or stolen card within 24 hours of the incident and FNB will assist in the event of a non PIN related fraud incident on your account before the card is cancelled. The center is available 24 hours a day with trained staff. The representative (at the number above) cannot assist you with other card issues nor can they see any transactions or account balances. First National Bank Lost Card, If your MasterCard Debit Card or your Jeanie ATM card is lost or stolen, it is very important that you report it to us as soon as possible. You may CALL our LOST/STOLEN CARD Center at 1-888-297-3416 to report your FNB Debit Mastercard as lost or stolen. You must either visit your local branch and complete a card application or contact them by phone and request one. Disputes Call 1-800-600-5249 or Fax 1-800-253-1220. To report a lost or stolen debit card after business hours, please call us immediately at (800) 472-3272 option 2. Credit Cards. Pay on the go with confidence. card(s) that you may switch "off/on". Staff Writer 15 July 2015 FNB customers are now able to cancel a lost or stolen debit or cheque card at an FNB ATM, ADT or Slimline. All our FNB customers have contactless enabled cards, and this contributes significantly to efforts to empower customers with convenient and safer ways to pay. Download Acrobat Reader 5.0 or higher to view .pdf files. My FNB gold cheque card will expire at the end of February 2019. Visa and Mastercard Credit Cards Lost or Stolen Call 1-800-321-5880. STEP 4: Locate the card you would like to cancel and select the Cancel Card button. To activate the card via Cellphone Banking, the customer can use any mobile device to dial *120*321#; enter in their secure PIN to follow the easy steps. If it has been stolen, we strongly recommend you also file a police report. Bank cards a valuable commodity to keep on your person but that also makes them big targets for theft. 2. Click on a specific card and the app will display a "Card Services" section where you may a click to "Report lost/stolen" for that Debit Mastercard. You will be assisted by one of our partners. During banking hours you may contact a CSR at the bank phone number 1-870-215-4000 to report a lost or stolen card or if you need transaction information. No problem. I lost a card once (it's probably still in the back of my cupboard SOMEWHERE) and went to my local FNB branch to have it replaced. When a customer purchases their FNB Easy replacement bank card at a Clicks store, they can link and activate their card using Cellphone Banking. You will need to wait. DURBAN - Some First National Bank (FNB) account holders can now replace lost or stolen bank cards at more than 400 Clicks stores across South Africa. FNB … Your part will be cancelled immediately and this will avoid your card being used for fraudulent activities. Also, easily lost commodities. Mastercard Zero Liability. A new card is not automatically issued to you. During Business Hours: call (605) 335-5200 Monday thru Friday, 8:00 a.m. to 5:30 p.m. After Business Hours: call 800-236-2442. ATM and MasterCard Check Card Lost or Stolen Call 888-297-3416. “The ability to replace a lost or stolen card in-store will provide our customers with much-needed convenience at a point of sale where they do their day-to-day shopping. Learn more: https://bit.ly/37GmFvP # FNBsafe. View our Tips to Protect Your Identity (Opens in a new Window) for more information. To report a lost or stolen debit card during business hours, please call us immediately at (618) 939-3792 or (618) 939-6194. Fraud Call 855-961-1602. Find the number located on the front of your card. During the call you will be asked to provide your name, address and phone number. FNB Travel Cards** Whether traveling in the United States or across the globe, you’ll feel safe and secure with our reloadable FNB Travel Card. STEP 5: Select a reason for cancelling your card from the dropdown menu and click Cancel Card. Your credit card number should be either printed or embossed in raised numbers across the front of your card. STEP 2: Select the My Bank Accounts tab. FNB’s choice of bank cards goes well beyond credit or debit. To report a lost or stolen credit card, please call 866-552-8855 immediately. A campaign to promote safer online practices. Debit Cards. Contact FNB (770)-227-2251. onlineservices@FNBbanking.com. Good Day, Thank you for taking the time to bring this to our attention. Fraud/Dispute Call 740-922-2532. 2 Mastercard Zero Liability is a feature we provide on all our credit and debit cards. If you believe your FNB Debit Card is lost or stolen, simply do one of the following: Login to your online banking account (contact the bank if you suspect fraud) - Online Banking Website - Options>>Debit Card (deactivate your Debit Card) Did your wallet get stolen? This move furthers the partnership of the companies as FNB customers have been able to earn 15% back on all purchases made at Clicks since April of 2020. Manage your cards via the app. You will not be required to provide your card number although it may be helpful in certain cases. Protection in the event of a lost or stolen card. Peace of mind if your card is lost or stolen. To report an FNB ATM or Debit card as lost or stolen please call MasterCard Lost / Stolen Card Division at 800-528-2273 and follow the instructions. You can choose a card to show your school spirit, your thoughtfulness in remembering birthdays or your demand for only the best. Step 1: Login to the FNB Banking App Step 2: Open the menu and select Accounts Step 3: Select your Credit Card Account Step 4: Select Cards and then the card you wish to unblock To Report a Lost or Stolen ATM / Debit Card: Call Shazam @ 1-800-383-8000 to report the card lost or stolen. Lost or Stolen Card. The two companies have partnered to allow FNB Easy Pay As You Use and FNB Easy Smart Option account holders to replace their lost and/or stolen bank cards at one of 400 Clicks stores nationwide. If you need to have your card reissued or change your PIN please come in to one of our FNB offices during banking hours. STEP 1: Login to Online Banking using your username and password. If you do not report your lost or stolen card within a reasonable time, you could be liable for fraudulent charges. Both individual and business customers can now load the Virtual Card onto their FNB and/or RMB Private Bank profile. Call us as soon as you notice your card is missing. STEP 3: Select the My Cards tab. Below are the steps you can follow if you received an invitation to apply. The first thing you should do is phone the FNB lost card number at 087 575 1111. The center is available 24 hours a day with trained staff. If your card is lost or stolen, acting fast limits your liability for unauthorized charges. So as a FNB client, I decided to make use of the Sim Cards they provide as the price of data bundles are excellent but to my dissapointment as the FNB Sim Card after I ported my vodacom cellphone number to FNB does not want to work on my everyday phone (Samsung S5). Strange enough the simcard does work on a spare phone we have at home. We offer the security of reloadable travel cards, the convenience of debit cards, the rewards of exclusive credit cards. They will send a report to First National Bank with this information for our records. You can report your squad any time after day or night, seven days a week.