Nate Bersch and inspected my entire home. Gave me some ideas on what I need to do to keep it in good shape. Patched neighbor's french drain. Their reviews on BBB and other places also confirmed that I was dealing with a reputable company. He found out that the foundation is in good shape but the problem is drainage and we need to fix it.Thank you, Robbed e!! However, it's an honor to leave a review for this company because A. We would highly recommend Pinnacle to anyone! I know a lot of foundation companies are just trying to make a buck but Pinnacle is really for their customers! When it came to work day, his team arrived on time and were very professional. I searched Google and got good review for Pinnacle Foundation Repair. Friendly, humble, and really knows his stuff. Robby came by, gave me the same results on the inspection and had me fix the underlying issue first, a pool leak, wait two months and he would come out again and take new measurements. How many companies would actually follow through with that? There was always a lead and/or supervisor onsite who took the time each day to proactively provide status updates and help me understand the work to be done that day. I was about to get fleeced by those other companies and all with a smile on their faces. So far I can tell that many of the cracks are beginning to close and are becoming smaller every day. Please use this company with no reservations. I interviewed 3 different foundation companies before choosing Pinnacle. He recommended we pull all of the city permits that had ever been filed on the home and we are so glad we did!Our experience with Robby, his team, and all of the Pinnacle staff was outstanding and we could not have asked for a better experience through this process! Robby and Juan answered all of my questions and were available over the phone at any time.I highly recommend Pinnacle for your Foundation needs. I had three foundation repair companies give me foundation repair quotes on a rent house I own. It is a great testament to his character and the character of his crew. As well, working without us home wasn't a problem. Thank you! He was very knowledgeable and gave us great recommendations on preventing damage in the future. This is the company you should be using for foundation issues and questions. I didn't have to do a thing. We don’t have one bad thing to say about this company. He gave us steps to take to prevent the foundation from having further issues. Thank you so much Nathan and your team at Pinnacle.Cynthia Durden. There was no stone left unturned and as home owners, that is very important because we didn't know a thing about foundation repair. Very knowledgeable and responsive company! I can not recommend this team enough. On the day of the appointment our schedule opened up and they were able to flex and move up the appointment. JES Foundation Repair Business Description: JES Foundation Repair, founded in 1993, is a subsidiary of Groundworks: a family of companies that provides engineered solutions for foundation repair, underpinning, crawl space encapsulation and moisture management, concrete lifting and leveling services, and basement waterproofing. I hope we never have to use a foundation repair company but if we do there is only one company we will call. In addition, I felt the most confident in their work and professionalism after meeting their representative, so I went with them even though there would be a two week wait. He asked to view the areas I was concerned about and explained he would use an altimeter to take measurements throughput the home and review the results with me.I was expecting bad news but James showed me the level measurements and advised me that there was no need for any foundation repairs at this time. They were nearly impossible to open before.We had minor issues, our holly bushes did not survive the replanting, however we knew it would be 50/50 as to if they survived. I received an appointment confirmation email and I was contacted the day of inspection prior to arrival.Inspection took just about 40 minutes, James arrived and immediately setup to begin the inspection. Robby with Pinnacle was awesome! Make sure they are yours! He spent several extra minutes walking me around my property and answering my questions. She called back the next day due to a cancellation and scheduled for two days out, so it was nice she thought of me and followed through with calling back. He did not try to sell me foundation work instead made recommendation and advised it the foundation does not stabilize in 60 to 90 days after removing trees then 2nd option would be to put peers. Thanks a million! Below was from Robby providing great advice etc." However, he was concerned about the high elevation levels running through the middle of the house and suggested having a plumber check our drain lines for leaks which we are going to get done.I highly recommend Pinnacle Foundation Repair. I highly recommend this company. Jacob did a great job the inspection, resolving all my doubts and following the status during and after the repairs. Nate and his team were prompt, polite, and diligent in doing EVERYTHING as quick and convenient as possible! I contacted Pinnacle Foundation Repair after reading reviews on Angie’s List. Recently we removed some bushes by the front wall and there was standing water. He was at another company and when he came out, everything from his amazing, friendly demeanor to his incredible knowledge about geology stuck with me. I was unhappy a pier was placed so close to my water line. The representative was polite and quickly helped to schedule an appointment.Jacob came to our house and did an inspection. I put in a request to have someone come out on the Pinnacle Foundation Repair website and received a call in less than five minutes to schedule an appointment! He said we had zero structural damage and it was all due to the watering system and the fixes are cosmetic. Very professional. I’ve been a realtor since the mid 80’s and have dealt with various foundation companies. He walked me through his recommendations and gave me his cell number in case I had any questions. Seriously, complete professional and honest assessment! ft. expansion space in our warehouse. They were prompt, thorough, friendly and honest. More depth is achieved in comparison to a concrete pressed piling, or drilled pier. Robby Brown came out and was very professional. All work reviewed and signed off by 3rd party structural engineer. The employees of Pinnacle are the best people to work with. They were professional and knew how to attack the problem. The follow up tests were done within a week. They give free inspections in hope to sell service so concluding its not needed is good to hear. Robby and his team were the only ones to get into the crawl space and thoroughly investigate the issue. They were always professional, honest, and made sure the job was done right start to finish. I've already written a book, so I'll leave it at this. This foundation repair system also offers the highest safety factor, meaning that can support more load than the other pier systems on the market. I recently got my foundation done through Pinnacle foundation and have had good experience. The 3rd party engineer that came to verify the measurements also had great feedback about working with Pinnacle, which gave me reassurance that I had selected the right company for the job. I will definitely be scheduling a follow up in the future! They were very honest and explained what my house needed in terms I could understand. In addition to piers, he taught me about water saturation and help to alleviate those issues. His staff was quick to forward all engineering and plumbing information within same day. There were some cracks on the walls of the bedroom upstairs. They even cleaned up before they left. He did not find that my home needed foundation repairs. Little did I know how much of a role Kristen would play in our Foundation journey, but i am here to tell you that she in not only an AMAZING woman but she genuinely cares, and she gets it. Just 10. Pinnacle came out, took measurements, and made recommendations... to wait and see! Robby is an easy guy to work with and very knowledgeable. The team at Pinnacle, including the CEO, went above and beyond to make sure I understood and was comfortable with the whole process. The office staff was efficient, organized and very friendly. Nate explained what we should look for, and to be sure to let them know when we are ready to move forward. They did not even charge me for the visit! Robby kept in contact with me just to make sure I was pleased and the finished product was what I was excited about. The damage to my home from shifting was extensive, but Pinnacle's staff finished the job within a day and did so quite professionally. Shout out to Alex and his crew for doing an awesome job and always communicating with me and keeping me informed. Vertisols are one of the orders made up of clay-rich soils known for swelling and shrinking, and are prevalent in the North Texas area. In comes Pinnacle. All of our questions were answered and everything was explained each step of the way. Home repairs like these are a very scary thing for me, all I see are $$$. I had 4 separate companies come out to my home to give us prices on repairing our foundation, Robby was the only one that was looking at long term repair and preventing future damage, his crew arrived on time and were very nice to my family , his crew did exactly what they said they would do , they cleaned up everything before they left !. They did a thorough inspection, identified what was wrong with clear explanations and photos, and then gave us a fair price and reasonable time line for the work. He spent time doing all of this and did not charge me at all! If I even had a small concern he would address it promptly and either fix it or put us at ease. The whole crew was great and communication was something you dont see anymore. Then he was very patient while we gathered estimates from other companies. We are so very pleased with our initial visit with Pinnacle Foundation Repair. I found him to be extremely honest and knowledgeable. Friendly courteous and honest service, and even used disposable booties before entering my home. We recommend 100%. Nate made every step easy. I contacted AFS on a Wednesday and scheduled the owner Dan to come out and give us an estimate on the following Saturday. Our had a crack about 2" wide and after they finished those cracks closed tremendously. However, they displayed all of the characteristics we were looking for in a trustworthy company! the guys were very friendly and assured me that the job would be professionally done and the receptionist Kristen was helpful of keepin me informed on what was taking place it was a all around great Experience. After the job was done, the team cleaned up nicely and remeasured the level around the house again. Extremely happy with my experience with Pinnacle Foundation Repair. My account rep Jacob Ehrlish is an honest strait-shooter in my estimation who literally saved me from the 'Big-Named Brigades' and saved my family about $9K. He was a man of his word and sent it that evening.Robby was personable and professional. We found Jacob's representation of the company to be of high integrity. Listened to my concerns, did measurements and concluded we were not having a foundation issue. There are multiple variations of soil composition, slab design, and dead load from the existing structure. He was very professional and didn't try to up sell me on unnecessary repairs. Thanks! She was very professional and helpful. Jacob E came out to take measurements and provide the estimate. I was ready for bad news, but instead Robby said that our foundation did not appear to be in need of repair, but that I should run soaker hoses to keep the foundation hydrated during the hot - dry weather. And this is one more.Thank you. They took very good care of the property and kept us informed each step of the way. After a visit from another company, and a ridiculous quote, that concerned us as homeowners, we called Pinnacle for a second opinion. The job was completed earlier to what was anticipated and Mr. Brown came to my house the first day in order to make sure everything was going smoothly. This is the most honest, responsive and knowledgeable foundation repair company. Incredibly thorough, knowledgeable, informative and kind. Jacob was thorough, knowledgeable and very honest (which is a rarity these days when it comes to home repair companies). Know how many piers that well known company with the well known ole' ballplayer repping them quoted me? Semen quality improves in about 6 out of 10 infertile men after varicocele repair. I was very pleased with my experience with Pinnacle. Outstanding customer service. On the day of the job the workers came and performed the work professionally and in less time that I expected. He wore a mask and did not wear shoes into my house, which is very important to me. Nate was down to earth and professional. No hard sell. He was courteous, knowledgeable and professional. Nate with Pinnacle not only checked my foundation once, but checked it again 30 days later after the other repairs had been completed.It was a HUGE sigh of relief that my foundation was NOT part of the problem, nor did I need any foundation work done.In a time where most companies are only out to make money off of you, it was refreshing to hear honesty that I needed no work done.Thanks, Pinnacle and thank you Nate. I went with his recommendations and also had some additional drainage work done in my yard. If you have never had this done, it looks pretty daunting. Highly recommend. During the entire process, Jacob stayed in touch to ensure our satisfaction and responded immediately to our calls. After a thorough inspection, Robby suggested that I remove large trees close to the house and he will do the readings after 3 months to see if I really need foundation repair or not. And true, the appointment was set and they show up on time, did a thorough evaluation and told exactly what we needed to do to keep the foundation in good shape. because that's all I needed. When I first discovered that we had to fix our foundation, I was mortified. When my new house was found to need foundation work I reached out to a former company that did work for the former owners, and was told that the warranty would not cover my repairs. This prevents the possibility of upheaval, and reinforces the overall strength of the pier. Thankfully our foundation didn’t need a repair.I highly recommend Pinnacle for anyone that has a concern about their foundation. From there Robby began the assessment and consultation process to ease our anxiety and concerns. The good news for me is that there was no need for foundation work. He was professional, informative and insightful. Jacob Ehrlish was very polite, professional and quick with an estimate of the cost. Robby came right on time. We requested an appointment to evaluate our current foundation situation after an inspection report from a prospective buyer. Sunday the crew showed up promptly at 8:00 and got back to work. Know how many piers the company that advertises on a well known sports radio show quoted me? All the workers were respectful of my home and did an excellent job with the clean up. Robby and the team at Pinnacle did a great job on our pier and beam foundation repairs. Robby arrived at my home at the 1st visit and was very professional and very personable. We had a foundation inspection done that was both thorough and honest. I’d highly recommend scheduling an inspection with Pinnacle for your potential work. We called Pinnacle to check our foundation. The staff at Pinnacle are courteous, respectful, honest and very knowledgeable. I was very impressed with their thoroughness and professionalism. I would definitely recommend this company to anybody looking for quality and service in their foundation repair process. I also reached out to Olshan and compared the quotes. The best part is our foundation is in good shape! Now is the settling into the new normal, after which I will begin the internal cosmetic repairs.Two things that I had not thought enough about before the lift: if it is necessary to have concrete broken out (like in a driveway) the jackhammers require a lot of power. Thank God we did not need any repairs! I was worried about the cause of a crack on one of the ceilings at my home. After working with two other foundation companies (one that stated I needed a lot of foundation repairs, while the others mentioned I did not but had poor customer service), I reached out to Pinnacle for a third assessment.I found Pinnacle and Nate, the account manager/expert, credible and trustworthy. Great of them not to just try and upsell me. They seemed to be quite honest and efficient. He followed up through phone calls, text and email. Emilio and his crew worked on our home and they were professional and hardworking. He walked through the home after it had been lifted and confirmed what had been done.Their pricing is very reasonable and never fluctuated.I HIGHLY reccomend Pinnacle Foundation Repair. My home needs foundation repair and I've had three companies come out to look at it. They got our house back in line. Huge piles of dirt on tarps, banging, creaking, etc. It might have been back in 2013, when the series finale aired . The other two companies I got bids from, never followed up. They were reasonably priced, but not the cheapest. Don't waste your time looking any further than Pinnacle! You know why? Right away he put me at ease with his outgoing and friendly demeanor. They came out the day after we called and helped us to understand our issue in detail. They provided me with peace of mind after I had previously been stressing out about possibly having foundation issues. Robby came out and patiently answered all of our questions and walked us through the process. He took time to assess the issue, explained to me the overall process, showed me the materials that they were going to use, and came up with the best solution (in my humble, non-professional opinion). Renamed in 1918, she was completed a few weeks before the end of the war and saw no active service with the Grand Fleet. Robby explained that what he saw was a grading issue more than anything else!! Their report was very helpful and really helped us decide on the course of action. My husband and I recently purchased a home that came with some significant existing foundation issues. Dealing with foundation issues is a pain but it helps when companies like pinnacle make everything seamless as possible. Despite this I was given an appointment in less than a week. Knowledgeable, responsive, professional, friendly, and competent. They only went where they needed to work, and they worked the whole time they were there. He comprehensively looked at all my concerns before taking any measurements. They sent Mr. Robby Brown came to invest my house. Nate called me at about 1:45 for our appointment scheduled for 3:00..."if you're available, I can be there a little earlier." Robby's bid was very transparent and competitive (these services also included a post plumbing test and the proper Dallas permit). Pinnacle Foundation Repair activities are recognized as an “Essential Business Activity” by all Federal, State and Local government entities. Thus, he made recommendations on how to mitigate any further shifting. Visit the Solution Center to Explore Articles, Reviews of Foundation Repair Contractors Near You. Instead he was honest with his recommendations. Last is I know we received the Highest Value of Customer Service and amazing work with Pinnacle Foundation for Honest and True Pricing. Foundation repair is prevalent in Texas because of our unique soil formations. Our floor is now stable and level. Great job, lots of work done and surprised how they put everything back together as if the work was not done. He actually goes the extra mile to make sure customers are left satisfied and that within itself really makes my heart and mind happy. Nate was honest in what was needed to correct my foundation issues without overselling. So far the home lifting process has gone quite smoothly. I will continue to use them in the future. During the whole time she was here, she really took her time to take a deep understanding of my house and was surprised by her professionalism. They still gave us a very competitive price for the work we could afford at that time. Its hard work!. They were super responsive, answered all our questions and when they were here doing the work, they were very respectful of our home and family. Forewarned me that there would a a new crack or two with the lifting. Robby is quick and detailed with all his answers. He took the extra time to truly let me know what was needed and that they could work around concern's that other companies didn't have an answer for. I don't usually write reviews unless a company is exceptional and I feel I paid what was justified. They said what they were going to do, and then they did it. Nate B. was incredibly kind and professional. The backside of our house raised slightly because of drainage issues in the back yard. We had other companies come out and give quotes and let me tell you, this house has been like the Money Pit with Tom Hanks. Pinnacle Foundation Repair did a great job on our foundation work and I highly recommend Robby and his team. Scared to death when a door started sticking and other signs. They replied to the Big Deal purchased two days later and got more information regarding the crack and told me they couldn't fix it. Great company. He made a few suggestions to improve my landscaping. First class and very professional. Robby also told me if I noticed any other cracks to call him and he would come back to recheck. Robby came out, measured the home and found that everything was stable and suggested I do nothing at this time. Evaluation was thorough with clear explanation of the process. They could have suggested lots of $$ repairs and would have never known. I truly appreciate their professionalism and politeness. I was very impressed with Pinnacle Foundation Repair. Those team of men that actually dug the foundation were professional, and they kept me and my family safe They wore mask while on site. We had multiple estimates and are more than satisfied with the services from Pinnacle. My experience was top notch. First impressions-excellent communication with office representative! Very professional, answered all questions. And if anymore showed up simply schedule another inspection to compare against the results taken at this time.I'm glad I went with Pinnacle, James did not try to sell me anything that I did not need and I think that speaks about their honest business practices. Thank you Pinnacle for being fully transparent and honest. After the work was done, they cleaned the area and restored it to it's original condition. At that point, he had won me over. I would recommend this company to anyone looking for foundation evaluations and repairs. He gave me some recommendations that my husband and I really appreciated. Air that is warmer has a less significant density than cooler air. He was patient and engaging and ensured that I understood the fundamentals of what he was inspecting for, what it should look like, and what is needed to correct the issue.Great news! Not only did he show us what the issues were, to give us a visual, but he took time to explain to us how we should go about the repair. Scheduling was easy and we were able to get an appointment quickly. I would highly recommend Ronny and his team to anyone. He was so attentive to our concerns. He advised to wait for the summer and the soil to begin to dry while keeping an eye for any more cracks or separation inside the home. I think I might have called him 20 times before, during, and at the end of the process. Their workers were very nice and cleaned up well after they were done. Robby and team were punctual, thorough and assessed everything we asked. Jacob came out very timely, I showed him my concerns and he did a very thorough inspection of the problem area as well as the rest of the house just to be safe. They were extremely knowledgeable and helpful in helping us fix our foundation issue. Thanks Pinnacle, you’re making our dream home a reality! Definitely one of my better experiences working with contractors. I had a great experience with them, and I highly recommend them!! Thank you Robby. I would highly recommend using this company if you have any needs in the foundation aspect of work. Spend some money to have a company come out and tell you your house has problems? My experience is they run their business with a high degree of integrity. We received inspections and estimates from 6 different contractors, and to us, Pinnacle was easily the best choice.For starters, pinnacle was honest and transparent. I couldn't be happier with the results. Afterwards they were great about following up with me and making sure everything was working properly Cant say enough great things about Robby and his team and have already recommended them to a couple of friends needing work done. He did not use "hard sell" techniques. Nate came out and I showed/shared with him some of my concerns. Alfredo's crew, managed by Miguel, arrived on time, finished on time, and left our property cleaner than it was when they began the work. The cracks in the walls were now back to normal! Robby showed up on time at my house. However, if you have to have work done you will not regret using Pinnacle Foundation. We only had 2 days left in our option period, hence the rush for an inspection (was prompted by the general home inspection). These guys are amazing! Would highly recommend this firm to do your job. I called the office to schedule someone to come out and do a free inspection and quote. He took measurements and did a walk through. And the amount of dirt that they dug up was significant and the fact that they put all the dirt back and cleaned up the mess and it looks like they were never even there!
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